miércoles, 30 de octubre de 2013

Personal Data Privacy & (Europe’s) Cloud Regulation: the dilemma

Currently the Personal Data Privacy is on everyone’s lips after this summer revelation by Edward Snowden about a US Government data collection program called PRISM, and it becomes even more fashionable right now that the analysis of released top secret documents have  shown  the extent of spying by the National Security Agency (NSA) on electronic communications has reached some European Prime Ministers, or for mention another example “Le Monde” journal has revealed that the NSA gathered more than 70 million French phone calls in a single month “targeting not only people suspected of being involved in terrorism but also high-profile individuals from the world of business or politics”.
 
So, I’d like to come back in this blog to the Data Privacy and its relationship with the intrinsically free Cloud data movements, and the possible impact on a (not wished, but perhaps needed) Cloud Regulation: for example, the European Parliament busied itself attaching amendments to its data privacy regulation before Snoweden’s revelations and now is weighing to address cloud computing that will actually signify a Cloud Regulations. In short, it’s basically a dilemma between:
  • On one hand, it is about the progress, the technical advances and the global business that Cloud technologies can foster. In a post written about a year ago (“Europe behind the US on Cloud”),  analyzing the Gartner’s report about why Cloud penetration is more delayed in Europe than in US and according Gartner, it was stated that a possible cause was these Personal Data Privacy Regulations that were seen as a protectionist barrier that precludes Cloud business growing (basically because of the Europe’s diverse and ever-changing data privacy regulations inhibit the movement of personal data to the cloud, and EU policy-making processes and practices can hinder business). And it’s clear to me that, in exchange, also non EU companies (mainly American ones) are suffering this policy because they become less competitive having to adapt their products and/or services to E.U. privacy laws. Therefore, at the end, business and technical advances are slowing …
  • On the other hand, it is about human and civil rights. As an European citizen, I’ve got no doubt about some data privacy protection is needed, without which Aldous Huxley’s “Big Brother” world will happen and police-state mentality will success. Even, someone perhaps could to persuade me that it might be fair for Governments to have access to our private communications via the internet, in some circumstances under the right and well-known conditions and under the control of a trustworthy independent judiciary. It’s difficult to debate about. And, at the end will be driven to the important and even more difficult debate about how democracy can protect itself (from terrorism and other radical ideas) without leaving been “democracy” (in other case, terrorism will have won the war, even it loses the battles). But this a technical post, so let me keep close to technical/economical subjects.
 
Of course some people (in both sides of Atlantic, but more in the west side) will think that these European laws are less about data security and more about limiting the power of American corporations and making easier the growing of European companies. However many EU officers and Parliament members have states that “it’s not about protectionism but about ensuring customers will receive the proper level of guarantees in terms of data protection and access across Europe”, because as Neelie Kroes (the European Commission vice president in charge of telecommunications and information policy) said, “we need to realize that European citizens will not embrace the cloud if they are worried for their privacy or for the security of their data”. And I share these ideas.
 
Furthermore, about this economic impact, it also be noted that, in reverse, NSA is accused of conducting industrial espionage in countries all around the world, even allied countries, and the reason to do that is “we collect this information for many important reasons: for one, it could provide the United States and our allies early warning of international financial crises which could negatively impact the global economy. It also could provide insight into other countries’ economic policy or behavior which could affect global markets” (I’ll come back to this subject in further post).
 
Besides, another point to be taken into account is that personal data are been monetized in different ways by a lot of companies. Two very different factions of people exist, one who values privacy and one that could care less (and, of course, in the middle a lot of variants): for some people, privacy is not valued (they do no bear that its personal data are monetized and shared across platforms), but for others, privacy is sacred (they will even restrict their online presence and social networking). The problem, shown with clarity by the Snowden’s disclosures, is that neither faction actually knows much about what the US government (and other companies) can access and what it cannot and what is the real and full usage that is going to be made with those data.
 
In the other side, there’s a risk of going too far and effectively putting a significant barrier to business, and in the current economic situation that could have a broader and negative impact in European and non European companies and businesses. So, finding the balance is key and it’s not easy to solve this dilemma between Personal Data Privacy and Business Regulation, even harder when the business is around a technology like the Cloud where free movements of data is intrinsic a one of its advantages, so they can travel (or be copied for availability reasons) from a country to another changing the jurisdiction over them and the laws to be applied.
 
And another conclusion is that also data security must be improved (the use of strong encryption that can protect user data from all but the most intense decryption efforts).
 
Finally, another worrying reflection to made is that NSA has shown that it is also subjected to the same risks of Data Loss (it doesn’t matter the way) as any other business company, and Snowden is certainly not the only one who had access to those private data of other people …

jueves, 17 de octubre de 2013

"Hybrid Cloud is to today’s Enterprise what Terminal Emulation was to Mainframe”

“Hybrid Cloud is to today’s Enterprise IT what Terminal Emulation was to Mainframe” (from @reillyusa)

Measuring Carbon footprint of #CloudComputing workloads

Measuring Carbon footprint of #CloudComputing workloads and #Green IT #ODCA @opendatacenter http://goo.gl/2XlLX4

OpenStack HAVANA release has been delivered today

Please, let me copy this e-mail sent by Thierry Carrez to all OpenStack community:
 
Hello everyone,
 
It is my great pleasure to announce the final release of OpenStack 2013.2. It marks the end of the “Havana” 6-month-long development cycle, which saw the addition of two integrated components (Ceilometer and Heat), the completion of more than 400 feature blueprints and the fixing of more than 3000 reported bugs !
 
You can find source tarballs for each integrated project, together with lists of features and bugfixes, at:
OpenStack Compute:        https://launchpad.net/nova/havana/2013.2
OpenStack Image Service:  https://launchpad.net/glance/havana/2013.2
OpenStack Networking:     https://launchpad.net/neutron/havana/2013.2
OpenStack Block Storage:  https://launchpad.net/cinder/havana/2013.2
OpenStack Identity:       https://launchpad.net/keystone/havana/2013.2
OpenStack Dashboard:      https://launchpad.net/horizon/havana/2013.2
OpenStack Metering:       https://launchpad.net/ceilometer/havana/2013.2
OpenStack Orchestration:  https://launchpad.net/heat/havana/2013.2
 
The Havana Release Notes contain an overview of the key features, as well as upgrade notes and current lists of known issues. You can access them at:
 
In 19 days, our community will gather in Hong-Kong for the OpenStack Summit: 4 days of conference to discuss all things OpenStack and a Design Summit to plan the next 6-month development cycle, codenamed “Icehouse”. It’s not too late to join us there, see http://www.openstack.org/summit/openstack-summit-hong-kong-2013/ for more details.
 
Congratulations to everyone who contributed to this development cycle and participated in making this awesome release posible!

lunes, 30 de septiembre de 2013

Europe is leading DCIM adoption (analyzing two recent DataCenter research surveys of Uptime Institute and IDC)

In a recent post (titled “Third-Party DataCentres are becoming increasingly attractive rather than Enterprise DataCentres, according to a recent Uptime Institute’s Survey“) I refer to the The Uptime Institute’s Data Center Industry Survey” (2013): http://uptimeinstitute.com/2013-survey-results. Among other points, that survey analyzes DCIM software adoption and show that is high this year, reaching a 38% among respondents, with the major driver being capacity planning; however in 2012, in spite of enormous interest in and that a fair percentage were already using tools that could be described as DCIM, there was no single concerted focus on what DCIM needed to be deployed.
 
DCIM-Level of adoption-by-Uptime Institute
 
 
Besides the adoption rate is even higher in Europe, which leads global DCIM adoption at nearly 50%. Also, large organizations and colocation companies have adopted DCIM in the 50% range.
 
As Uptime Institute recognizes, both industry-watchers and DCIM vendors have suggested that 38% adoption is too high. So where is the discrepancy? 2 facts could clarify the subject according to The Uptime Institute:
  • Uptime Institute’s audience base tends to be larger, more advanced data center owners and operators – Uptime Institute Network members, Tier-certified         data center owners, etc. – therefore, more likely to be ahead on leading-edge technology adoption.
  • Also, the term DCIM has been used to include anything from a home-grown system of spreadsheets and monitors, to an advanced suite of fully integrated tools spanning multiple data centers.
Please, let me analyze the latter point. In order to solve the problem, this year Uptime Institute provided respondents with 451 Research’s definition of DCIM before the question, in order to provide clarity:
DCIM is defined as a data center-wide or organization-wide system or suite that collects and manages information about a data center’s assets, resource use and operational status.
By the way I think Gartner’s definition is quite better and clarifying:
DCIM is the integration of information technology and facility management disciplines to centralize monitoring, management and intelligent capacity planning of a data center’s critical systems. It enables a common, real-time monitoring and management platform for all interdependent systems across IT and facility infrastructures. (Note: Therefore, it enables the monitoring and collection of low-level infrastructure data to enable intelligent analysis by individuals with domain expertise (e.g., capacity planners and facilities planners), as well as holistic analysis of the overall infrastructure, and in consequence, a full DCIM solution provides detailed monitoring and measurement of data center performance, utilization and energy consumption, supporting more-efficient, cost-effective and greener environments).
So, The Uptime Institute asked respondents specifically to exclude spreadsheets, BIM-type drafting programs and basic BMS systems. But I think do not eliminate partial solutions without intention or possibility to afford the whole dimension of DCIM.
 
 
Now let me introduce a new survey, carried out by IDC and this is summarized in the infographic that you can find here.
 
DCIM-Unified management-by-IDC
 
 
According to IDC survey 92% of DataCenter manager see DCIM as the solution to traditional DC problems:
  • Inconsistent Data Information.
  • Divided Data Center Operations.
  • Inconsistent Data Center Maturity.
DCIM-traditional DC problems-by-IDC
 
And those problems result in that 84% of data centers have had issues with power, space, cooling capacity, assets and uptime. These issues went on to negatively impact the business process:
  • 31% – Delay in application rollouts
  • 30% – Disrupted ability to provide service to customers
  • 27% – Forced to spend unplanned OPEX budget
  • 26% – Need to roll back an application deployment.
 
In the other hand, coming to the Uptime Institute survey and concretely to one of the points stated in the first paragraph of this post, 70% of respondents listed “improving capacity planning” as a top driver for buying DCIM. All other drivers were distant runners up. Capacity planning mistakes will be expensive, and could cripple a business. The industry is hungry for any solution that will help make this exercise less of a guessing game. Also, in second place (a 30%), is concerned with indentifying availability threats in advance:
 
DCIM-adoption drivers-by-Uptime Institute
 
And when asked about the features wished in DCIM the responses were:
 
DCIM-Level of adoption of features-by-Uptime Institute
 
Answers that fit perfectly with the survey done by IDC that concludes that about 70% of respondents wish the next 4 functionalities:
  • Real-time monitoring, including power and temperature
  • Alerts and alarms for power and cooling
  • Inventory and asset management
  • Capacity analysis and planning
DCIM functionalities desired-by-IDC
 
Finally, changing the subject, concerning to barriers to adopt DCIM Over 60% of Uptime Institute respondents globally said cost was the primary barrier to DCIM adoption, and the second one (but with a 37%, i.e. far from the first one), the integration of DCIM with the existing systems:
 
DCIM-adoption barriers-by-Uptime Institute
 
And the fact is that while small companies are deploying inexpensive DCIM tools (48% report spending less than $100k), the largest companies are spending significantly more for scalability and features (24% report spending over $300k):
 
DCIM-cost for purchase-not subscription-by-Uptime Institute
 
Note: in the above tables cost doesn’t reflect the investment in human resources needs (from training to specialized technicians and so on).

miércoles, 18 de septiembre de 2013

Tissat resulta adjudicataria del Acuerdo Marco 27/2012 para la contratación de Servicios de Alojamiento de Sistemas de Información

Tissat ha sido homologada por la Dirección General de Patrimonio para actuar como proveedor de servicios en contratos con la administración pública en base al actual catálogo de servicios 27/2012. Esta nueva adjudicación le permite trabajar con la administración pública como proveedor de servicios relacionados con el Alojamiento de Sistemas de Información (housing, hosting dedicado, hosting virtual, Cloud…).
 
Este éxito se fundamenta en que Tissat gestiona y opera en estos momentos 5 DataCenter:
  1. “Walhalla”, sito en Castellón, certificado como Tier IV por The Uptime Institute.
  2. “Parc Tecnologic”, sito en Paterna (Valencia), Tier III.
  3. “Brasil”, sito en Madrid.
  4. 112-RM, sito en Murcia.
  5. 112-CV, sito en L’Eliana (Valencia).
De ellos los 3 primeros son de su propiedad, y los 3 han sido homologados dentro del Acuerdo Marco 27 de Catálogo de Patrimonio (“Servicios de Alojamiento de Sistemas de Información”) que se acaba de adjudicar hace unos días, obteniendo además el primer puesto en la evaluación, y que contempla principalmente los siguientes servicios:
  • Servicios de alojamiento de sistemas de información (housing, hosting dedicado, hosting virtual, cloud hosting, etc.).
  • Servicio de puesta en marcha asociado a los servicios de alojamiento.
  • Servicio de respaldo y recuperación asociado a los servicios de alojamiento.
  • Servicio de comunicaciones asociado a los servicios de alojamiento.
  • Servicio de monitorización asociado a los servicios de alojamiento.
  • Servicio de explotación asociado a los servicios de alojamiento.
  • Servicio de seguridad asociado a los servicios de alojamiento.
  • Servicio de estadísticas e informes.
 
Por otra parte, el diseño de estos 5 centros DataCenter ha sido realizado también por Tissat. De la calidad de los diseños de Tissat da fe los premios que ha obtenido, así por ejemplo la revolución que supone Walhalla queda avalada por la obtención en Diciembre del 2010 en Londres del prestigioso premio “Innovation in the medium Date Centre” en los Data Centre Leaders Awards, gala en la que se encuentran cada año los proyectos más innovadores y las apuestas más rompedoras del marco europeo de los Centros de Procesos de Datos. Además, Tissat no sólo obtuvo un galardón, sino que también quedó finalista en la categoría de “The Green Data Centre”, hecho que demuestra el enorme compromiso de Tissat con el Medioambiente y su apuesta por el ahorro energético, como lo demuestra el PUE de 1,15 con el que opera Walhalla.
 
Además Tissat ha certificado la gestión y las operaciones de todos sus DataCenter de acuerdo a las siguientes normas:
  • ISO 20.000
  • ISO 27.001
  • ISO 50.001
  • ISO 14.001
  • ISO 9001
  • EU Code of Conduct for DataCentres.
  • Y la reciente (publicada a primeros de año) AENOR EA 0044:2013, que certifica la sostenibilidad energética de un CPD, y que hemos sido los primeros en obtener.
 
En palabras de la Directora de Tissat Madrid, Carmen García, “con esta adjudicación Tissat se sitúa a la vanguardia de las mejores compañías TIC a nivel nacional y demuestra una vez más su capacidad y solvencia financiera, tecnológica y profesional pues la evaluación de nuestros DataCenters y servicios ha superado todos los criterios de evaluación con Matrícula de Honor”. 

jueves, 12 de septiembre de 2013

Third-Party DataCentres are becoming increasingly attractive rather than Enterprise DataCentres, according to a recent Uptime Institute’s Survey

The Uptime Institute, a division of The 451 Group, recently has published the results of its third annual “Data Center Industry Survey” (2013). The survey was developed to collect data on an annual basis around Digital Infrastructure deployment trends, procurement plans, operations and management practices, and other topics that impact the mission-critical data center industry.
Note: You can get a free copy of 2013 report at http://uptimeinstitute.com/2013-survey-results and the 2012 one at http://uptimeinstitute.com/2012-survey-results.
 
This year, the survey  gathers responses  (during spring 2013) from 1,000 data center facilities operators, IT managers and senior executives from around the world (mainly from North America but with a growing number from Europe, Asia and Latin America) and most of them have responsibilities for more than one site. The survey covers different areas as DC budgets, Cloud Computing, Energy Efficiency and Green certifications, DCIM adoption, and so on.
 
It shows consolidation in tendency in most areas but also some surprising trends changes:
  • The global average of the PUE numbers the respondents were seeing was reported to be at 1,65, a great reduction from the 1,98 reported in 2012 survey, or the one of 2.5 reported in 2011.
  • The percentage of companies pursuing green data center certifications like US Green Building Council’s LEED program or Energy Star grew from 48% in 2012 to 58% in 2013.
  • Furthermore, the survey found that Enterprise public cloud adoption rose from 10% in 2012 to 17% in 2013, however private cloud adoption decrease slightly: only 44 per cent deploying private clouds this year, compared with 49 per cent in 2012. According to survey “This seems to suggest that the companies who could make use of a private cloud platform have made the investment, and companies on the fence are either going to public cloud or walking away from the hype cycle” . It also said that large enterprises are almost twice as likely to implement public clouds than smaller enterprises.
  • Prefab modular DC designs are on the slide: 53% of respondents said no interest from the last year 42%; and adoption is still around 8% as in the 2012 survey (however 2012 doubled 2011).
  • Reported DCIM software adoption is high, a 38% among respondents, with the major driver being capacity planning. (Note: however in 2012, in spite of  enormous interest in and that a fair percentage were already using tools that could be described as DCIM,  there was no single concerted focus on what DCIM needed to be deployed).


However, probably, the new and most significant result found is that are the most significant DataCenter budget grow is occurring in the “third party” companies (77% of third-party data centre providers said they had received large, 10% or more, year-over-year budget increases this year, compared with just 47% of enterprise data centres), reflecting a shift in spending away from enterprise-owned data centres and toward outsourced options. According to Matt Stansberry, Uptime Institute director of content and publications, “This isn’t the end of the enterprise-owned data centre, but it should serve as a wakeup call. Going forward, enterprise data centre managers will need to be able to collect cost and performance data, and articulate their value to the business in order to compete with third-party offerings”.
 
Note: The Uptime Institute defines “third party” in this surveys as “companies that provide computing capacity as service in any form” (SaaS or other cloud computing services, multi-tenant collocation, or wholesale DC providers).